Respondus Error AWS-99
If you see this error, or any other message that mentions AWS-99, your network is blocking access to Respondus servers. The Respondus Support Knowledgebase features steps to follow to fix this issue . If you follow those steps and still cannot take your test, you may want to try another network or computer.
Respondus Error: WebRTC Connection Timed Out
If you encounter the "WebRTC Connection Timed Out" error, please do the following: 1) Try clicking the "try again" button on that same page. This may permit the connection to be established. 2) If the error persists, it's likely caused by a latency (delay) on your computer and/or network. The best thing for you t…
Respondus LockDown Browser - Troubleshooting Chromebooks
If you are experiencing issues while using LockDown Browser on your Chromebook, please follow the steps below to refresh your system: * Clear the Cache and Cookies in Google Chrome * Update your Chromebook's operating system * Restart your device. If you continue encountering issues after following all the st…
