If you encounter this error, please make sure you are navigating to your exam through the Modules or Assignments link on your course's menu. Please do not use the "To Do" list or Calendar to access the exam. Respondus Support offer additional recommended solutions in their Support Article: "There is a problem with t…
If you see this error, or any other message that mentions AWS-99, your network is blocking access to Respondus servers. The Respondus Support Knowledgebase features steps to follow to fix this issue . If you follow those steps and still cannot take your test, you may want to try another network or computer.